The target market of our brand has been continuously developed over the years.Our team is well prepared to solve your challenges.Please contact us for more details.
What are your products made of？
Our products are made of high-quality stainless steel, which have a good balance between safety and practicality.
Can I get a FREE SAMPLE?
Of course, free sample is available, please leave your contact details to contact us.
Can you print our LOGO in products?
Yes.we can print the logo on products as your requirements.Embossed, laser printing and engraved are available.
Do you accept OEM and ODM order?
Yes, OEM/ODM are available, custom materials, shapes, colors, logos, packaging are accepted. If you have any ideas about the products, please feel free to contact us!
What is your payment terms?
We accept L/C at signt, T/T (including 30% deposit), cash, etc.
Can I freely combine the cutlery I want?
Of course, four-piece sets, sixteen-piece sets, twenty-four-piece sets and so on, we can all meet your needs.
What are the major types of food-grade Stainless Steel?
They are AISI410, AISI430, AISI420, AISI304.
Which kind of surface finished products you can offer?
Tumble polish, hand polish, mirror polish, matt finish, PVD coating, Detal printing, Spray painting and other surface finished processes.
Will black-plated cutlery fade?
IDEAL adopts an advanced electroplating process, the stainless steel cutlery made will not fade and be durable.
What are the materials of stainless steel cutlery?
Stainless steel tableware is available in 4 qualities: 410，420，430，304.
What are the characteristics of stainless steel tableware?
Durable, corrosion-resistant, drop-resistant, can last for many years, and dishwasher safe.
Which kind of surface finished products you can offer?
Tumble polish, hand polish, mirror polish, matt finish, PVD coating, Detal printing, Spray painting and other surface finished processes.
Will gold-plated cutlery fade?
IDEAL adopts an advanced electroplating process, the stainless steel cutlery made will not fade and be durable.
Will black-plated cutlery fade?
IDEAL adopts an advanced electroplating process, the stainless steel cutlery made will not fade and be durable.
What processes are available for custom logos?
You can choose our existing products to add logo: printing, laser, embossing, transfer printing, etc.
What colors can the stainless steel cutlery be customized?
In general, silver, gold, black, rose gold, color plating are the most common, you can provide us the color you want, we will discuss it in detail.
Can I customize a specific product with your product pattern?
Of course, you can use your existing designs to customize your product.
Can I freely combine the cutlery I want?
Of course, four-piece sets, sixteen-piece sets, twenty-four-piece sets and so on, we can all meet your needs.
Are black plated stainless steel flatware safe?
Yes, we use food-grade raw materials to make flatware safe and non-toxic in contact with food. Both adults and children can use it with confidence.
Are gold plated stainless steel flatware safe?
Yes, we use food-grade raw materials to make flatware safe and non-toxic in contact with food. Both adults and children can use it with confidence.
Are the edges of your stainless steel cutlerys smooth?
Yes, our stainless steel cutlerys are multi-layer polishing process, the surface is burr-free and will not scratch the mouth.
Can we get your free samples?
Samples can be offered for free. But courier cost for the samples should be at buyer’s account.
Can I get some samples?
Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer’s account.
How can I get a sample to check your quality?
Sample can be free while freight charge is on buyer, you can contact us for detail.
Is the sample of your products free?
Yes, of course. You may pay for the freight. that would be easonable. And if you place a formal order with us, we can return your sample freight.
How can I get the sample?
Yes, Sample is acceptable.one pcs/item are free for you, shipping cost would be taken by your side. you can contact with our sales to arrange.
How can I get a sample to confirm the quality?
For existing samples, it takes 1-3 days. They are free if freight collected. For your own designs, it takes 7-15 days, it takes a little charge but Will be refunded after order confirmed.
Can you print our LOGO in flatware set?
Yes. we can print the logo on the flatware set as your requirements. Embossed, laser, stamped and engraved are available.
How to proceed with the order if I have logo to print?
First, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If sample is ok, finally we will go to mass production.
Can I have my logo on the product?
Yes, all products can be customized. It’s more than logos, colors, size, patterns all can be changed.
Can you make my design?
Yes, we do both OEM and ODM. We’d love to develop new designs together with you.
Can we have our Logo or company name on the products or package?
Sure. Your Logo can be put on your products by Hot Stamping, Printing, Embossing, Silk-screen Printing or Sticker.
Can you do the customized service? And What’s Information we should offer To do that?
To add the logo, we have lasering craft, silk screen craft, print and various craft to add the logo on the product For making customized shape, that is workable for us also You can share the PDF file with our sales to discuss that.
How long is the delivery time of sample?
Samples from stock can be sent within 1-3 days. New produced samples will be sent within 5-15 days.
Can i get a sample, how long will take?
Yes, if the sample you need in stock, just need 1-3 days, and 4-6 work days for shipping. If you need open a new item or any others customized, will take 7-15 days
What’s the lead time for customized sample and sample charge?
Lead time for customized sample: 15 days; Sample charge: to be decided.
What’s your production lead time?
Small order time for stocked product is about 10days,Mass production time is 45-60 days according to the order quantity.But if it is an urgent order, we will try our best to reduce the time.
Is there any MOQ for what I purchase?
Yes, we have MOQ for mass production. Different item with different package has different MOQ. Please contact us for more details.
What’s the MOQ?
Small order is acceptable. The MOQ is low if you order our stock products. Please contact us for more details.
Can I add up different products to reach the MOQ?
Usually the MOQ is 12000 pcs, single type, but it varies from type to type. And if the models you choose are in stock, the MOQ is flexible.
Can you offer customized service?
Yes, we can offer customized service, OEM and ODM are available!
My design is unique in the market, how to place you my OEM order?
If OEM for product style, this will be related to some cost of molding. Please contact us for detail.
Can I order the products with my own brand?
Yes, we can laser print customer’s logo on the product with the permission and authorization letter from customers.
Can you help us to develop our own product?
Yes, OEM/ODM are all available. We have professional teams doing this, please contact with us to discuss more details if you need it.
Do you accept OEM and ODM order?
Yes, we are a excellent OEM&ODM product developer, OEM, ODM accepted, accept custom material, shape, colors, logo, packaging. If you have any ideas about products, please feel free to contact us!
How long is your delivery time?
Generally it is 7-10 days if the goods are in stock. or it is 45-60 days if the goods are not in stock, it is according to the products quantity and quality level!
What is your production lead time?
Usually 15 working days for samples, and 45-60 days for mass production upon received deposit payment and confirmed all artworks.
What is the FOB port to ship?
We usually ship the goods from SHENZHEN/GUANGZHOU port.
Where do you ship from? Where do you ship to? Can you do drop ship?
All products will be shipped from Chinese Guangdong, mostly from the GuangZhou or ShenZhen ports, if you need to ship from other cities or ports, please contact us for further confirmation. And we can ship to worldwide.
Can you do customized packaging?
Sure. For small order, we have gift boxes for you choose. If you don’t like our packaging or have your own ideas, customized is welcome.
What is your payment term?
Normally, our payment term is T/T. Pay 30% deposit in advance, pay the balance before the delivery. Other payment term can be discussed.
What terms of payment you can accept?
We accept L/C at sight, T/T. You can contact with our sales to confirm the details.
What is your payment terms?
In general, we quote EXW or FOB price, payment 30% deposit by T/T before production, 70% balance paid within 7 days before loading.
Jieyang Ideal Metal Products Co., Ltd. specializes in the manufacturing stainless steel cutlery and flatware satisfying different types of needs.
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